Legitimacy at The Residence Casino

The Residence Casino operates under Government of the Autonomous Island of Anjouan licence number ALSI-202412013-FI1, which you can confirm yourself in minutes. That licence is the clearest answer to whether we are a real, accountable operator rather than an unregulated site.

Who owns and operates us

We are owned and run by BlockBets Entertainment Limitada (Registration Number 3-102-909291), based in San José, Costa Rica. The Anjouan Offshore Financial Authority sets conditions on player funds, game fairness, advertising and complaint handling, and we are bound by all of them. To verify our status, search for the licence number above:

Check the licence

1. Look up the Government of the Autonomous Island of Anjouan licensing authority.
2. Enter the licence number ALSI-202412013-FI1 or the operator name BlockBets Entertainment Limitada.
3. Check the status and the permitted activities listed against the record.

Identity checks are a licensing requirement under our Government of the Autonomous Island of Anjouan licence (number ALSI-202412013-FI1), and they protect both you and us from fraud. The Residence Casino requires full KYC on any withdrawal request, so your account is confirmed before funds leave us.

When checks apply, you'll be asked for three documents:

• A government-issued photo ID.
• A selfie holding that ID.
• A recent bank statement or utility bill.

Completing this early avoids delays at payout time, and it keeps your The Residence Casino welcome bonus winnings ready to withdraw once wagering is met. Full guidance lives on our verification page, and the technical safeguards behind your data are covered on security.

The minimum deposit at The Residence Casino is ≈ C$16 (€10), and the accepted methods include Visa, Mastercard, PayPal, Google Pay, Apple Pay, MuchBetter and Trustly. Funding and payout details sit on our The Residence Casino payments page.

Our welcome offer is a 100% match up to ≈ C$780 (€500) with 35x wagering and a ≈ C$8 (€5) max bet while the bonus is active; full terms are on the The Residence Casino bonus page. One figure worth knowing here: a withdrawal can be capped at 5x the combined deposit and bonus amount, so read the rules before you chase a large win.

Every game on The Residence Casino comes from an established studio, and each result is produced by the provider's own certified random number generator — not by us. We cannot alter outcomes, and our licence from the Government of the Autonomous Island of Anjouan, Union of Comoros holds the studios to independent testing standards.

You can verify us directly: our licence number ALSI-202412013-FI1 is issued by the Anjouan Offshore Financial Authority, so our compliance is a matter of public record rather than our word alone. The same framework governs how we present any bonus offer tied to our games.

You can browse the full studio roster on our The Residence Casino providers page, and explore the full catalogue through The Residence Casino slots.

A legitimate operator should also help you play smart, so here is the practical part. Two numbers shape every slot session: RTP (return to player) and volatility.

What RTP and volatility mean

• RTP is the long-run theoretical return of a game. Higher is generally better for your bankroll, and the figure is published by the studio in each game's info panel.
• Volatility describes swing. High-volatility slots pay rarely but larger; low-volatility titles pay often but smaller.

Checking the numbers before you stake

At The Residence Casino you can open the rules of any title to check both before staking real money. Our licence under the Government of the Autonomous Island of Anjouan, Union of Comoros, number ALSI-202412013-FI1, means these game rules and the fairness behind them are verifiable. That same licence lets you confirm the operator name and status match what you see on this page before you commit a single stake. Game weighting determines how each title contributes to any bonus wagering, so RTP and volatility affect how fast you clear it — our welcome offer weights slots at 100% and table games far lower, which is why slot RTP matters most there. Matching volatility to your budget is the single most useful habit for staying in control.

Honesty first: The Residence Casino is owned and operated by BlockBets Entertainment Limitada (Costa Rica) and licensed under licence number ALSI-202412013-FI1, not by a Canadian provincial regulator such as the AGCO or iGaming Ontario. We do not hold a provincial permit and we never imply one.

How Canadian online gambling is regulated

In Canada, online gambling is overseen province by province, with some provinces running their own regulated markets. Our authorisation comes from the Anjouan framework instead, issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. We want you to understand that distinction before you play, so you can decide what suits you.

What protections you actually receive

The protections you receive from us flow from our Anjouan licence — audited games, segregated handling of player money and formal complaint routes — rather than from a provincial body. You can confirm our standing at any time by searching our licence number. These same rules shape how we present every bonus offer you see on our site, including its wagering requirement and expiry date. They also apply to the way we handle deposits, so the terms you agree to are always set out in full before you commit.

Play only with money you can afford to lose, and treat gambling as entertainment rather than income. You must meet the legal age to play: 18 in Alberta, Manitoba and Quebec, and 19 in every other province.

If gambling stops being fun, help is available in Canada. ConnexOntario runs a free, confidential line at 1-866-531-2600, and you can find more support at responsiblegambling.org. Provincial self-exclusion programs are also available where you live.

The Residence Casino support team is reachable 24/7 via live chat and email if you want to set limits or ask about your account.